Payment for services rendered by My Metal Business Card will be paid in full upon order submission – verbal or electronically. Based on both service and product process, My Metal Business Card holds the right to process payment immediately upon order receipt. By submitting your order either verbally or electronically, you agree to consent to these conditions. By submitting your order, you acknowledge the general time frame of three weeks for production, after artwork approval. You also acknowledge delays may occur for any extended period of time. My Metal Business Card will make all attempts to fulfill your order complete, in a timely manner. My Metal Business Card can not and will not ever, under any circumstances, promise delivery by, or somehow guarantee, delivery of services rendered by a certain date.
We are committed to your 100% satisfaction on product and service. Should any issues arise with your order, every attempt will be made to satisfy your needs. Should you require a refund prior to any internal process having been performed, a refund less 8% of total processed amount will be returned electronically or via check. If artwork service has been performed, a refund less your artwork set-up fee ($60 per order, including packaged promotional offers) is possible. After your written artwork approval, no refund is possible as the service has been rendered and production has started on these made-to-order products. Please note clients are responsible for all spelling/grammar mistakes on their cards, once they have approved said artwork for production. Once approved for production, artwork updates or changes are not possible. Any issue with production should be noted within 30 DAYS of product delivery. We cannot re-produce or review issues with orders delivered after 30 days.
Last Updated: May 27, 2022
The My Metal Business Card mobile message service (the “Service”) is operated by My Metal Business Card LLC (“My Metal Business Card”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to My Metal Business Card’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of My Metal Business Card through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with My Metal Business Card. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18557703392 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other My Metal Business Card mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18557703392 or email sales@mymetalbusinesscard.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
